Guarantees

We make money on repeat purchases, not one-off sales — so the rules are simple and honest. Every condition lives right here, in plain language rather than fine print: what is covered, how a problem gets handled, and what falls outside the guarantee.

Protection before you even buy

Statuses sync with the developers automatically. The moment a product goes in for an update, the purchase closes at the system level — there is no way to end up with a dead key.

See live statuses

Subscription freeze during updates

With most developers your subscription does not burn while a product is being updated: the downtime gets added back onto the key. Support can tell you exactly how the freeze works for a specific product.

Replacement for a day-one problem

Key will not activate, the loader will not start, the product does not match its description — message support, we take it up with the developer, and we sort it out: fix it, swap the key, or find a replacement.

Live support around the clock

The support bot answers instantly with ready-made fixes; a human operator usually joins within the hour, day or night. Complex cases get escalated to the product’s developer.

How a problem actually gets handled

  1. 01

    You write to support

    Your Telegram handle, the product name, what exactly is happening. A screenshot or a short clip speeds everything up.

  2. 02

    We check our side

    The order, the key issue log, the product’s current status and its update history — before asking you to reinstall anything.

  3. 03

    The developer gets pulled in

    If the problem is in the software itself, it goes straight to the developer: we have a direct line to every one of them.

  4. 04

    We close it

    Fix the setup, swap the key, or pick a replacement product. Disputed cases get a manual review — never a canned reply.

What the guarantee does not cover

  • A ban for careless play — rage settings, reports for blatant cheating — is the player’s own responsibility.
  • Your system not meeting the product’s requirements (listed on every product card before you buy).
  • An activated, working key returned because the buyer simply changed their mind.
  • Problems caused by third-party software: cracks, “cleaners,” someone else’s spoofer stacked on top of our product.

The legal wording for replacements and refunds lives in the terms of purchase — this page explains it in plain language and does not contradict it. Disputed cases always get a manual review, never a canned response.

Something went wrong?

Message support: include your Telegram handle, the product name, and what is happening. The more detail, the faster the fix.

Message support